General enquiries

Contact us by phone on 131314
Contact us at your local branch
Contact us online

Service Interruption - Tuesday 14th February 2012.

ANZ ATMs are unavailable and the use of your ANZ credit card or debit card may be limited during this time. We're sorry for any inconvenience this may cause you.

Find out more...

Type of enquiry Contact numbers Online enquiry &
more information
General enquiries

13 13 14
Intl: +61 3 9683 9999

24 hours a day, 
7 days a week
Report a hoax or
suspicious email

13 33 50
Intl: +61 3 9683 8833

24 hours a day, 
7 days a week
Internet Banking & Phone Banking registration

13 13 14
Intl: +61 3 9683 9999

24 hours a day, 
7 days a week
Internet Banking & Phone Banking enquiries
(re-set password, pay anyone, technical problems)

13 33 50 
Intl: +61 3 9683 8833

24 hours a day, 
7 days a week
Transaction dispute or enquiries

13 13 14
Intl: +61 3 9683 9999

24 hours a day, 
7 days a week
Lost or stolen credit cards 1800 033 844
Intl: +61 3 9683 7043
 
ANZ Merchant Services

1800 039 025

24 hours a day,
7 days a week
Compliments, suggestions and complaints 1800 805 154

Weekdays
8am - 7pm (AEST)
ANZ switch board +61 3 9273 5555  
Media relations
 

+61 3 9273 5555

Paul Edwards
Stephen Ries


ANZ Media relations
Level 9, 833 Collins st
Melbourne 3008
Shareholder services
(for Shareholder enquiries only)		  +61 3 8654 7682
Enquires in relation to subpoenas, garnishee orders and statutory notices 1300 279 754
Customer identification review process

1800 606 269
Intl: +613 8699 6947

Weekdays
9am - 8pm (AEST)

 ANZ
Reply Paid 87345
Richmond VIC 3121
Australia

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